FAQs

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Have questions about Western Window Systems products?

Check out our Frequently Asked Questions. Still can’t find the answer? Submit an online request and we’ll put you in touch with one of our representatives.

Our Products

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Because our door systems and windows are custom manufactured, the cost of our products varies from project to project. Need a quote? Go here.

Program and Ordering

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Visit our contact page to speak with a representative regarding Western Window Systems’ Volume Program.here.

Delivery/Installation

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We recommend installation be performed by an experienced professional in accordance with the tested and accepted installation techniques of the American Architectural Manufacturers Association (AAMA) and Western Window Systems; written installation instructions, which are supplied with all of our products. Following these instructions is required for a correct install and to maintain product warranty.

Care/Service

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For glass cleaning precautions, recommendations, and materials download our care and maintenance guide.

Warranty

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The Ten-Year Limited Warranty on Workmanship and Materials replaces the Two-Year Product Warranty for products manufactured after August 1.

Western Window Systems Insulated Glass Limited Lifetime Warranty

effective

January 08, 2017

Western Window Systems Ten-Year Limited Warranty on Workmanship and Materials

effective

January 08, 2017

Western Window Systems Two-Year Product Warranty

effective through

July 31, 2017