When it comes to IT, infrastructure manager Sean Nichol helps maintain the sanity of his fellow Western Window Systems team members in many ways. Need a second monitor for your work station? Call Sean. Printer jamming more than Bob Marley? Tell Sean. No audio on your video presentation? Sean’s on it.
But Sean’s contributions to WWS go beyond addressing any technical difficulties his teammates might be having. He also does heavy lifting like upgrading the company’s core network routers and maintaining the arcade games at the office. Western Window Systems president Scott Gates also jokingly points out that Sean is integral to making sure all WWS employees are “sock-compliant” by wearing Western Window Systems socks to work every day.
Whatever task Sean undertakes, he gives it 100 percent. John Engelstad, chief information officer for WWS parent company PGTI, says Sean “focuses on excellence on a daily basis.”
“He’s committed fully to response time and customer satisfaction with dealers,” Engelstad continues. “And he always focuses on IT infrastructure and meeting their needs. He goes above and beyond to help the company and its partners.”
Congratulations to Sean Nichol, Western Window Systems manager of the quarter!
Learn more about Sean Nichol by reading his Q&A:
Where are you from?
What song would you say best sums you up?
“The Battle of Evermore,” Led Zeppelin
What are your hobbies?
Dungeons and Dragons, board games, hiking
Who do you look up to or admire?
My dad and my wife
Where do you most want to travel but have never been?
If money were no object, what would you do all day?
Play Dungeons and Dragons with all the figurines and maps
What is your favorite family recipe?
My signature spaghetti
What is your favorite movie?
What is your biggest success up until now?
Graduating with my bachelor’s degree and getting this role
What’s your favorite part of working at Western Window Systems?
The team I work with makes my job awesome.
What is one fun fact about yourself that almost no one knows?
I brew beer, but some have already experienced that.