The most successful people in business are usually incredibly knowledgeable about the details of what they do. That could be said of Anna Gothier, sales support for the Volume Program team at Western Window Systems. With a near obsessive focus, she exhibits an extraordinary ability to pay attention to even the smallest details.
“She’s detail-oriented in her communication to customers, and her follow-up skills are exceptional,” says Chet Willis, vice president of production builder sales. “Even when things get stressful, Anna keeps a cool head and works through challenges with a smile on her face.”
On data entry, a huge part of the Volume Program’s day-to-day processes, Willis says Gothier rarely makes a mistake. And when it comes to innovation, he points to March 2016, when Gothier suggested that the team move to a temporary email address until the company’s internal system could be repaired. Her fast thinking ensured that dealers could continue to send orders and not experience delays.
“I’ve received positive feedback from our Milgard partners on Anna’s helpfulness and cheery disposition,” says Willis. “She’s always willing to help.”
Congratulations to Anna Gothier, Western Window Systems’ office employee of the month for April.
Learn more about Anna Gothier by reading her Q&A below:
Where did you grow up?
What is your favorite sport to watch or play?
Anything my kids are playing.
What are your hobbies?
Cooking, gardening, hiking, and hanging out with my two awesome kids.
Who do you look up to/admire?
Where do you most want to travel, but have never been?
So many places. I don’t get out enough!
If money was no object, what would you do all day?
Travel and spend more time with my kids.
What is your favorite family recipe?
My grandpa’s mac and cheese.
What’s your favorite movie?
What’s your biggest success up until now?
My kids and doing things I wouldn’t have before to be a good role model for them.
What’s your favorite part of working at Western Window Systems?
The culture and all of the great people I work with. I can be myself each day. I feel challenged and appreciated.
What is one fact about yourself that almost no one knows?
My grade school nickname was Anna Accident because I was always getting hurt.